Polar Training

Bespoke training solutions to help

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Dealing with Difficult People

What can frontline staff do to make those difficult conversations with customers or service users easier to handle?

Managing Stress in the Workplace

Why the best stress policies aren’t enough on their own.

Debt and Mental Health

What are the implications for organisations who employ staff dealing with debt recovery?

Customers or service users who talk about suicide

How should frontline staff respond to individuals who talk about suicide and what can organisations do about it?

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Ethics and values

Our Ethics and Values are at the core of our business. We believe they are critical to building and maintaining successful business relationships with our clients.

Polar Training Services is committed to:

Serving all our customers with integrity by providing training and services which maximise business benefits.
Delivering bespoke flexible in-house training delivery options across the UK.
Designing and delivering training that enhances skills and knowledge of frontline staff and managers.
Ensuring all training is delivered by experienced training professionals with expertise in handling emotionally challenging situations.
Establishing our ethical reputation as leading experts and business consultants in staff development.
Empowering individuals and facilitating self-development, growth and achievement.
Valuing diversity and working to challenge discrimination in all its forms.
Clarifying limits of confidentiality and establishing and maintaining appropriate boundaries for us and our customers.
Complying with copyright legislation and giving credit should we use materials that others have originated.